Refund & Cancellation Policy

Last updated: October 2026

This Refund & Cancellation Policy applies to purchases of AjonBill software from Dream Blend Solutions Private Limited.

1. Digital product

AjonBill is a digital software product. The licence key and download are made available immediately after successful payment. Because the product is delivered instantly, purchases are generally non-refundable.

2. When we may issue a refund

We may consider a refund if: (a) you were charged more than once for the same order (duplicate payment); or (b) a verified technical fault on our side prevented you from receiving or activating your licence and we are unable to resolve it. Such requests must be made within 7 days of purchase.

3. Renewals & add-ons

Renewal payments and add-on purchases are non-refundable once the licence period has been extended or the add-on activated. If auto-renewal is enabled, you may cancel it anytime from your account before the next charge.

4. How to request a refund

Email us at support@ajonbill.com with your order number and the reason. Approved refunds are processed to the original payment method within 7–10 working days. Gateway charges, if any, may be deducted.

5. Cancellation

You may stop using the software at any time. Cancelling does not automatically entitle you to a refund except as described above.

6. Contact

Email: support@ajonbill.com